Pro Electric believes that emergency service means being available to our customers 24 hours a day, seven days a week. To meet this goal, we established our EMERGENCY SERVICES DEPARTMENT, which is dedicated to our clients’ needs at all times.
As a client, when you call our 24- HOUR DISPATCH at (913) 621-6611, you will get an immediate response from a real person and not an answering machine. For EMERGENCIES AT ANY HOUR, your particular need is referred to our experienced personnel, who will be back to you within minutes of your call to gather all the pertinent information to ensure that the correct resources are immediately dispatched to your location.
The initial response team is spearheaded by one of our most experienced electricians and/or technicians in a fully stocked service truck. If additional support is needed, we can call upon our own warehouse resources or contact numerous suppliers throughout the Kansas City Metro area who open their facilities for us at any time, day or night. Additional manpower is available at all times, and Pro Electric will work around the clock to get you operating again.
We understand the importance of keeping your systems & production up and running. System failure can mean large revenue losses and loss of customer confidence. We understand the urgency of the situation and at the same time the critical need for the safety of everyone involved in the operation.